Q: How do I
pay for housing?
the top of the page click "Portal." Log into the housing portal.
From there you can pay by bank draft from either your Checking or
If you would like to pay by check:
Make checks payable to: VC FPU Housing
Mail to 4700 Research Way
Attn: Student Housing
Lakeland, FL 33805
When is payment due?
is due per the terms of the lease. Please refer to the lease for
Can I use financial aid to pay for housing?
questions about financial aid should be referred to the Office of
Q: Where can I see a
A: Please email
firstname.lastname@example.org and we would be happy to send you a packing
list for your room. Please note that packing lists for the upcoming
Fall Semester are not available until May.
Q: Can my student
move in early?
A: Please All requests for early move-in must be
submitted in writing to
Q: Do you clean my
A: No, we do not provide cleaning service for
individual bathrooms or bedrooms/suites.
Q: Where does my
student do laundry and is there an added cost?
A: Washers and dryers are available in every
suite. Students do not pay the machines for
Will someone show them how to
A: We suggest
that parents give them a tutorial prior to dropping them
Q: Is the residence
A: Safety in the halls is a team effort. The
resident assistants and staff work hard to ensure that the building
is secure. We work in conjunction with the university police and
safety to patrol the halls regularly and be available should an
emergency arrive. The other part of the team is your student. We
can only do so much, and it is our expectation that students also
help by locking their doors, not letting strangers into the
building and by keeping an eye out for anything out of the
appliances can I have?
A: Our general rule of thumb is anything with an open
heating source is not allowed. If you can physically touch the
element that gets hot then the answer is
no. This includes: George Foreman-type grills, regular
coffee makers, hot plates and toaster ovens.
Keurig type coffee makers, rice cookers, most modern crock pots,
toasters with ceramic or hard plastic exteriors,
induction cook tops and mini-fridges no larger than
2.7 cubic feet. If you have any doubt please give us a call at
863.874.8779 before purchasing.
Q: Are there
things to do on campus? Will my student be
plenty going on around campus. A full calendar of events for
the semester is provided at move-in. This is in addition
to resident assistant events that are held throughout the
semester. While we do not force the students to
attend whether or not they are bored is entirely up
to them.We encourage students to go out of their room and
participate, but some encouragement from family would help! There
is something going on most nights of the
Q: What size bed will my student have?
Students in single rooms
will have full-size beds. Those students in doubles will have
Q: Can all beds be bunked or un-bunked?
All XL_Twin beds come
bunked in the rooms. The floor plans are intended to show both
available set-ups. That being said all bunked beds can be
un-bunked. We just ask that both your student and their roommate
email us confirming this request.
Q: Where can I put in a maintenance request for my
The simple answer is you
can't. We like to encourage students to hanlde situations on their
own. Part of this is asking that students make maintenance
requests. This has two benefits:
1. That students learn to live independently.
2. Students, having experienced the maintenance issue,
can provide more detail to the staff when making
Q: How can I know what is going on in the building?
There are two ways: 1. Ask your student! 2. If/When that
fails email email@example.com
and ask to be added to the parent email list.
Q: What if I can't get a hold of my student?
may call us at 863.874.8779 and we will happily go to your
student's room, knock on the door and ask that they contact
mom/dad/grandpa/grandma/cousin Shirley or whoever! I guarantee you
only have to do this once as no student enjoys being asked to call
their relatives by a random person more than
Q: If I come to the building will you let me in my students
Please be aware that safety is our chief concern for students. So
we ask that parents/relatives/friends call their student and ask
them to come down to the lobby, meet them and escort them in. While
this can be inconvenient we feel it ensures that students are as
safe as possible.